No sensitive submission on public pages
Help and Contact provide guidance without an active support form. Do not share passwords, one-time codes, payment details, identity documents or recovery phrases through an unverified channel.
Security
Trade-win is being built for real trading. Account, KYC, payment and execution services are not connected to this public preview, so this page does not claim that customer safeguards are ready.
Available now
Help and Contact provide guidance without an active support form. Do not share passwords, one-time codes, payment details, identity documents or recovery phrases through an unverified channel.
Sample market data is labelled with its source mode and date. Missing feeds remain unavailable rather than being presented as live activity.
Public account routes describe the intended journey without reporting a completed registration, verification, payment or trade.
Required before launch
These are product requirements, not safeguards available on the public preview.
Email verification, Google sign-in, protected sessions, account recovery and a clear response when a session expires.
Restricted KYC document and face-data storage, access controls, retention rules and deletion boundaries.
Balances and positions must come from confirmed account records, repeated requests must not create duplicate orders, and provider activity must match the account history.
Independent security review, service monitoring, incident recovery and a safe way to reverse a faulty release must be proven before launch.